---
title: Support | Kitiquette
description: "Get help with Kitiquette: email support@kitiquette.com, troubleshooting tips, and how to uninstall."
image: https://www.kitiquette.com/hubfs/raw_assets/public/kitiquette-theme/images/social-card.e4374264.png
---

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[![](https://www.kitiquette.com/hubfs/raw_assets/public/kitiquette-theme/images/logo.a96e9f7a.svg) Kitiquette](https://www.kitiquette.com/?hsLang=en)

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[Pricing](https://www.kitiquette.com/pricing?hsLang=en) [Setup guide](https://www.kitiquette.com/setup-guide?hsLang=en) [FAQ](https://www.kitiquette.com/faq?hsLang=en) [Support](https://www.kitiquette.com/support?hsLang=en) [Start free trial](https://www.kitiquette.com/trial?hsLang=en) 

[Start free trial](https://www.kitiquette.com/trial?hsLang=en)

# Support

Real people, by email. We're happy to help.

## Contact us

Email [support@kitiquette.com](mailto:support@kitiquette.com). We aim to reply within one business day.

To help us help you, include:

- Your HubSpot account ID (top-right account menu in HubSpot).
- What you were doing, and the exact message you saw.
- The deal or product involved, if any.

## Before you write

- Most setup questions are answered in the [setup guide](https://www.kitiquette.com/setup-guide?hsLang=en), including its troubleshooting table.
- If a product change doesn't show in the configurator, click **Refresh products**: the product list is kept for 30 seconds.
- If the configurator shows a yellow **Product setup warnings** box, it names the product to fix.

## Uninstalling

A super admin can uninstall from the app's settings page (Connected apps → Kitiquette → Settings → **Uninstall app**) or from HubSpot's Connected apps page. Access stops immediately. Your products, the CPQ product properties and your line items stay in HubSpot.

## Privacy and security

Kitiquette doesn't store your CRM records: product and deal data passes through our server only to answer each request. HubSpot access tokens are stored encrypted and deleted when you uninstall from the app's settings page. See our [security page](https://www.kitiquette.com/security?hsLang=en), [privacy policy](https://www.kitiquette.com/privacy?hsLang=en), [terms](https://www.kitiquette.com/terms?hsLang=en) and [data processing agreement](https://www.kitiquette.com/dpa?hsLang=en).

**Kitiquette**: good manners for your product kits. Product configurator for HubSpot Sales Hub Starter, Professional and Enterprise.

- [Start a trial](https://www.kitiquette.com/trial?hsLang=en)
- [Pricing](https://www.kitiquette.com/pricing?hsLang=en)
- [Setup guide](https://www.kitiquette.com/setup-guide?hsLang=en)
- [FAQ](https://www.kitiquette.com/faq?hsLang=en)
- [Support](https://www.kitiquette.com/support?hsLang=en)
- [Compare with HubSpot quote rules](https://www.kitiquette.com/compare/hubspot-quote-rules?hsLang=en)
- [Privacy](https://www.kitiquette.com/privacy?hsLang=en)
- [Terms](https://www.kitiquette.com/terms?hsLang=en)
- [Security](https://www.kitiquette.com/security?hsLang=en)
- [DPA](https://www.kitiquette.com/dpa?hsLang=en)
- Cookie settings
- [support@kitiquette.com](mailto:support@kitiquette.com)

© 2026 Kitiquette. HubSpot is a trademark of HubSpot, Inc. Kitiquette is an independent app and is not affiliated with HubSpot.